I'd previously read Sankaran's short story collection The Red Carpet, which I also recommend. (I picked it up in the Manhattan public library when I was looking for Dorothy Sayers and saw Sankaran's book near Sayers alphabetically. Most English-language Indian fiction isn't about Bangalore, so this is an ultra-specific YES YES SO RIGHT YES. Sankaran hooked me a few pages in by using the Kannada/English slang "one-thaara" ("a kind/type of"), which I'd never seen written down before. The title story is so sweet! I see rydra_wong also liked it and glitter_femme liked it too.)
I loved The Hope Factory -- what a specifically Bangalore story, getting the texture of class, gender, and location so right. (I wonder whether the flashback chapter about one protagonist's day laborer past would work as a standalone story; it sure has a Crowning Moment of Awesome that I will remember for a long time.) I honestly do not know whether I should recommend this book to non-Indians or even desis who are not Karnatakan or Kannadiga, whether it will sparkle quite as bright to people who have never been to that particular dosa restaurant, who don't think "wait I think I have relatives in that square mile of Mysore." But if you're looking for an English-language novel set in modern-day Bangalore, spanning rich and poor, family and business and politics, check this out.